Keep Travellers Informed & Happy with WhatsApp
Travellers want instant answers. WADesk helps travel agencies, hotels, and tour operators deliver real-time booking confirmations, itinerary updates, and support — all on WhatsApp.
Travel & Hospitality Use Cases
Booking Confirmations
Send instant booking confirmation with itinerary, PNR, hotel voucher, and packing checklist — all on WhatsApp immediately after booking.
Pre-Travel Reminders
Send departure day reminders with check-in links, terminal info, and local emergency numbers. Guests travel stress-free.
Cancellations & Amendments
Let travellers initiate cancellations or date changes via WhatsApp. Track refund status and communicate instantly — no call center needed.
Hotel Guest Communication
Pre-arrival messages, room upgrade offers, restaurant reservations, and checkout reminders — all automated via WhatsApp.
24/7 Travel Support
Chatbot handles common queries after hours. Complex issues like flight delays or lost baggage escalate to live agents instantly.
Post-Travel Reviews
Automated post-trip WhatsApp messages requesting Google reviews, feedback surveys, and repeat booking incentives.
Make Every Trip a Great Experience
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