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Broadcasts & Campaigns

Reach Your Customers Proactively with WhatsApp Broadcasts

Don't just wait for customers to reach out. WADesk Broadcasts lets you send targeted WhatsApp messages to contact lists — for promotions, service updates, appointment reminders, or proactive support.

The Highest Open-Rate Channel for Outreach

WhatsApp messages get read. Leverage that with targeted, personalized broadcasts.

Targeted Campaigns

Segment your contacts and send relevant messages. Personalize at scale with dynamic variables.

High Deliverability

Messages sent via official WhatsApp Business API. 98% open rates — far better than email.

Campaign Analytics

Track delivery, read, and reply rates for every broadcast. Know what's working and optimize.

Segmentation

Segmented Contact Lists

Build contact lists based on tags, purchase history, location, or custom attributes. Send the right message to the right people.

  • Segment by tags, location, or custom fields
  • Import lists via CSV or sync from your CRM
  • Dynamic lists that auto-update as contacts change
  • Exclude opted-out contacts automatically
Templates

WhatsApp Template Messages

Use pre-approved WhatsApp Template Messages for broadcasting. Templates support text, images, and CTAs.

  • Submit and manage templates directly in WADesk
  • Text, header image, and footer templates
  • Call-to-action buttons (visit URL, call number)
  • Template approval tracking built in
Personalization

Personalization at Scale

Insert customer names, order numbers, appointment dates, or any custom variable into your broadcast messages automatically.

  • Dynamic variables for name, order ID, dates, and more
  • Preview personalized messages before sending
  • Fallback values if a variable is missing
  • Each recipient gets their own personalized message
Scheduling

Broadcast Scheduling

Schedule broadcasts in advance. Send at the optimal time for your audience — morning delivery, post-purchase, or event reminders.

  • Schedule broadcasts hours or days in advance
  • Set timezone-aware delivery times
  • Edit or cancel scheduled broadcasts anytime
  • Recurring campaign support for regular updates

Stop Waiting. Start Reaching Out.

Send your first WhatsApp broadcast campaign today — no developer required.

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