Turn WhatsApp into your restaurant’s front desk
Take reservations, answer menu and timing questions, send order and delivery updates, and bring diners back, all on the app your guests already use every day.
Your guests are already messaging. Are you ready?
Bookings, orders and questions all come in on WhatsApp, one place to handle them beats a phone passed around the kitchen.
The usual way
- Messages go unanswered during the rush.
- Bookings and orders get lost in personal chats.
- One phone, the whole team guessing who replied.
- No easy way to bring diners back.
With WA Desk
- Every guest message in one shared inbox.
- Auto-replies for hours, menu and bookings.
- Clear ownership on every request.
- Broadcast offers that actually get read.
Everything your guests need, in one chat
The moments that matter, handled on WhatsApp.
Reservations & bookings
Take and confirm table bookings without a single missed call.
Menu & timing FAQs
Auto-answer hours, location, menu and availability, 24/7.
Order & delivery updates
Confirm orders and keep diners posted right up to delivery.
Reviews & feedback
Ask for a review after the meal, when it’s top of mind.
Offers & promotions
Broadcast weekend specials to opted-in regulars in a tap.
Multiple outlets
Run a number per outlet, all from one dashboard.
Run the whole guest journey on WhatsApp
From the first question to the next visit, in one conversation.
Answer the moment they message
Guests ask if you’re open, where you are, what’s on the menu. Auto-replies handle the routine questions instantly, day or night, with a handoff to a person whenever it’s needed.
- Instant answers for hours, location and menu.
- No missed message during the dinner rush.
Take bookings and orders in chat
Confirm reservations and orders in one shared inbox, so nothing gets lost in a personal phone passed around the kitchen. Everyone sees who replied.
- Reservations and orders in a shared, assigned queue.
- Send the menu or specials in a single tap.
Keep diners posted to the doorstep
Confirm the order and send status updates right up to delivery, so guests are never left wondering, with everything tracked in one conversation.
- Order confirmed, prepared and out-for-delivery alerts.
- Every update on the official, tracked inbox.
Bring them back again
Ask for a review while the meal is fresh, and broadcast weekend specials and event invites to opted-in regulars, on the channel they actually read.
- Review requests sent at the right moment.
- Offers broadcast to opted-in regulars in a tap.
The WA Desk features behind it
Everything a busy kitchen needs, working together.
Restaurant questions
What food businesses ask before moving to WhatsApp.
Explore more: Team inbox · Automations · Pricing · Ask us in a demo
Serve your guests where they already are
See WA Desk for restaurants live, and we’ll help you get set up on your number.