One Dashboard. Multiple WhatsApp Numbers.
Businesses often need separate WhatsApp numbers for different departments — support, sales, billing — or different regions. WADesk lets you manage all of them from a single, unified dashboard.
One Platform for All Your Numbers
Stop logging into different apps for different numbers. Manage everything centrally.
Multiple Numbers
Connect up to 3 numbers on Growth plan, unlimited on Enterprise. Each number has its own inbox but all managed in one place.
Department Routing
Route conversations from each number to the appropriate team. Sales number goes to sales team, support number to support team.
Regional Coverage
Run regional support numbers (Delhi, Mumbai, etc.) while managing everything centrally from one dashboard.
Connect Multiple WhatsApp Business Numbers
Each phone number connects via the WhatsApp Business API. Add numbers for different use cases — customer support, sales inquiries, order tracking, etc.
- Each number connects via official WhatsApp Business API
- Support, sales, billing, or order tracking numbers
- Simple setup — add a new number in minutes
- No technical expertise required
Per-Number Inbox and Team Routing
Each WhatsApp number gets its own inbox. Automatically route incoming messages to the right team based on which number they used.
- Separate inbox view per number
- Auto-assign to teams based on number
- Agents only see the numbers relevant to them
- Supervisors get a unified view across all numbers
Unified Reporting Across Numbers
See aggregate analytics across all your numbers, or break down metrics per number. Understand which channels drive the most volume.
- Combined dashboard for all numbers
- Filter reports by specific number
- Compare volume, CSAT, and SLA across numbers
- Identify which numbers need more team capacity
Number-Specific Automations
Set different chatbot flows and auto-reply rules for each number. Your sales number can have a sales-focused chatbot while your support number has a support flow.
- Independent chatbot flows per number
- Custom auto-reply greetings for each number
- Different office hours settings per number
- Unique canned responses per department
Scale Your WhatsApp Presence Without the Chaos
Add more numbers as you grow. Manage them all from one powerful dashboard.