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EDUCATION

Run admissions and student support on WhatsApp

Answer admission enquiries instantly, handle fee and exam questions, keep parents updated with broadcasts, and nurture prospects to enrol, all on the app every family already uses.

Rated 4.8 across our suite of business software
Admissions counsellor answering enquiries and updating parents on WhatsApp with WA Desk
Enquiry answered
98% read
98%
messages opened on WhatsApp
< 3 min
average first response
24/7
never miss an enquiry
1 inbox
for every campus

Every missed enquiry is a lost admission

Families compare options fast. WhatsApp lets you answer first and stay in touch until they enrol.

The usual way

  • Admission enquiries missed.
  • Fee and exam queries by phone.
  • Parents chasing updates.
  • No easy follow-up with prospects.

With WA Desk

  • Instant replies to admission enquiries.
  • Fee, exam and schedule answers.
  • Broadcast updates to parents and students.
  • Nurture prospects to enrol.
WHAT YOU CAN DO

Admissions to alumni, on one channel

The moments that matter to students and parents.

Admission enquiries

Answer course, eligibility and process questions instantly.

Fee & exam queries

Auto-answer fees, deadlines and exam questions, 24/7.

Schedules & notices

Share timetables, results and circulars in chat.

Parent updates

Broadcast attendance, events and notices to parents.

Application follow-up

Nurture prospects from enquiry to enrolment.

Multi-campus numbers

Run a number per campus or department, centrally.

THE STUDENT JOURNEY

From enquiry to enrolment and beyond

Support students and parents at every step.

01 Enquire

Answer the moment they ask

Reply to admission enquiries instantly with course, eligibility and process details, so families pick you while they’re still deciding.

  • Instant admission enquiry replies.
  • Course and process details in chat.
Answering an admission enquiry on WhatsApp
Answering a fee question on WhatsApp
02 Inform

Fees and deadlines, answered

Auto-answer fee, deadline and document questions, and send secure payment links, so applications get completed on time.

  • Fee, deadline and document answers.
  • Payment links in chat.
03 Support

Through the term, in one place

Share timetables, results and circulars, and answer student and parent questions in a shared inbox so nothing gets missed.

  • Timetables, results and circulars.
  • Student and parent questions handled.
Sharing an exam timetable on WhatsApp
Broadcasting a parent notice on WhatsApp
04 Update

Keep families in the loop

Broadcast attendance alerts, event invites and notices to parents and students, on the channel they actually open.

  • Attendance and event broadcasts.
  • Notices that actually get read.
98%
WhatsApp open rate
< 3 min
Avg first response
24/7
Never miss an enquiry
4.8
Across our suite
FAQ

Education questions

What schools and colleges ask before moving to WhatsApp.

Yes. Use automations to answer course, eligibility and process questions instantly, with a handoff to a counsellor when needed.

Yes. Auto-answer fees, deadlines and exam questions, share timetables and results, and send secure payment links in chat.

Yes. Use Broadcasts to send attendance alerts, event invites and circulars to opted-in parents and students, with read tracking.

Yes. Keep prospects warm with timely follow-ups from enquiry to enrolment, all tracked in one shared inbox.

Yes. With multiple numbers, each campus or department gets its own line and inbox, managed from one dashboard.

Yes. WA Desk runs on the official WhatsApp Business Platform, so your number stays compliant.

Explore more: Broadcasts · Automations · Pricing  ·  Ask us in a demo

Fill more seats, support every family

See WA Desk for education live, and we’ll help you get set up on your number.

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